The odometer had clocked close to 9000 km by the time the SUV went in for its service.
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Finally, the first service is done and out of the way. As expected, was uneventful. The car was picked up early in the morning and dropped off by evening. I regrettably could not complete the 10K km needed for service, the ODO clocked 8784 when the car went to service.
I would break up the service bill into three categories:
- Parts
- Labour
- Discretionary spend
Parts
Parts included replacements needed in the first service, here is the list for you. This cost Rs. 17,301.5/- including GST. Nothing in this section of the bill stood out to me.
Labour
Labour included the following, maybe a couple of line items could be avoided (RS. 885 for checking battery? I hope it got a spa-level treatment) But did not haggle much. However, they had added car wash and sanitization in the original work and got that removed (avoided Sanitization Rs.800/- and Car wash worth 1000/- done free of cost). Total cost Rs. 6,490/-
Here be labour line items
Discretionary Spend
In discretionary spending, I did wheel alignment, balancing & rotation of wheels. AC disinfection and Lubricants were mentioned by Service Advisor as needed so went with it. This part of the service cost Rs.9,298/- I just went with the service for wheel alignment this time around but next time might just get it done outside.
The total bill added up to Rs. 33,090/-. I got a Rs 4k voucher for insurance so the total I paid was Rs. 29,090/- which was in line with my expectations.
Since (I believe) I did not choose the sanitization package there was no foot paper on top of the mat and when delivered there was some water on the driver-side mat.
Other than that, both drivers (pick-up and drop) were courteous, pick-up pictures of the car were taken and shared and location tracking was done. It was a working day for me when the car went to service and my interaction with Service Advisor was on WhatsApp messages, she was prompt & courteous. Maybe, in service two I will try and go to the Service Center.
For now, need to do some mile munching with this Swedish beauty.
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